Mobile banking is the key to financial inclusion

Microfinance Focus, Dec. 09, 2009/ Mumbai: Mobile banking has cost-saving advantages for banks and also it has proved the key to financial inclusion, said ICICI Bank official at Mobiles and Money India conference hosted at the Trade Centre (Mumbai).

“Mobile and internet banking can bring down costs by 98%. ,” stated by the official . 200 million mobile phone users in India do not have a bank account. The significant rural penetration of mobile phones can further be leveraged to draw additional customers into the banking space,” he added.

Further he added that, “servicing a customer, at a branch, who has has low amount of savings or transactions , is not economical. Banks see a huge opportunity in mobile banking space area and we are exploring a viable way forward.”

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